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For a manual operation to study the total processing standard time using a chronometer, following observations were made:

         Processing time                          : 16 minutes

         Rating of the worker                  : 120%

         Personal allowance                     : 0.6 minutes

         Basic fatigue allowance             : 1.92 minutes

         Unavoidable delay allowance    : 1.08 minutes

         What is the standard operating time for the operation?

         (a) 16 minutes                (b) 17.92 minutes      

         (c) 21.52 minutes           (d) None of the above

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