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A process was set to produce rivets of 10 mm length. The first 32 pieces made by the process were found to have the following lengths (in mm) :

 

9.9

10.0

10.0

9.9

9.9

9.9

10.0

10.0

10.1

10.1

10.0

10.0

9.9

10.1

10.1

9.9

9.9

10.1

10.0

10.1

10.0

9.9

9.9

9.9

10.1

10.0

10.0

10.1

10.0

10.0

10.0

 

 

i. Plot $\overline{X}$ and R control chart for the process, taking data for A2, D3 and D4 from the following table.

No. of observations in the sample

2

3

4

5

6

A2

1.88

1.023

0.729

0.577

0.483

D3

0

0

0

0

0

D4

3.276

2.575

2.282

2.115

2.004

 

ii. If the process is not under statistical control, discuss what steps should be taken to make the control chart viable?

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