(i) Explain briefly the MTM. Which basic motions does it recognize? Suggest its applications and also describe the sequence of steps of procedure to implement the same.
(ii) The following costs were incurred in a year in a company. Classify them into various quality costs.
|
Sl. No
|
Head
|
Cost (Rs)
|
|
1
2
3
4
5
6
7
8
9
|
Incoming material inspection
Training of personnel
Warranty
Process planning
Scrap
Quality laboratory
Rework
Allowances
Complaints
|
20,000
10,000
45,000
15,000
13,000
30,000
25,000
10,000
14,000
|